All my products are individually dyed and made, the unevenness and variation in colour is in the nature of the processes I use. Though I will do my best with colours I cannot guarantee to match colours exactly. No textile product should be kept in full sun as fading will occur, but silk is particularly prone to damage by sunlight.
Ordering goods from my website means that you agree to the Terms and Conditions set out below. When placing an order with Jo Gallant Studio Textiles, you are making an offer to purchase the goods contained within that order. I reserve the right to accept or decline that offer. All prices are shown in British Pounds Sterling.
The reproduction of colours on the website is as accurate as photographic and publishing processes will allow. Whilst every effort has been made to portray items accurately, no liability is accepted for any perceived variations between website depiction and actual product.
Prices are correct at the time of publishing and are exclusive of VAT as I am not VAT registered. It may be necessary to change prices from time to time. Any price changes will be confirmed to you at the time of ordering.
Goods can be ordered using my online ordering facility. Please go to the “shop” section of the website, and follow the on screen instructions to add items to your order. The order becomes binding when accepted by me. Payment is due when your order is ready for dispatch, except in the case of “customised” items when payment is due at the time of ordering. Orders can also be placed by telephone, see contact page for details.
Card payments can be taken by phone, or payment can be made by cheque, PayPal or bank transfer.
All of my products are made individually and times to complete an order for a product not in stock can vary, but will normally be about four weeks. Please let me know if you need your order by a particular date and I will do my best to have it ready by then.
Delivery charges are calculated according to weight and size of items and will normally be sent first class by Royal Mail. Due to the varying costs of dispatching products worldwide, overseas customers are required to contact me directly for a delivery quotation.
Should you have a complaint with a product, please contact me as soon as possible.
Damages and Returns
If an item arrives damaged, or a mistake has been made with an order, at our discretion we will replace the product at no additional expense to the customer. We accept no liability for any failure to deliver goods you have ordered, for any delay in doing so, or for any damage or defect to goods delivered caused by any event or circumstances beyond our reasonable control.
It is the customer’s responsibility to check the items received carefully, and report any problems within 48 hours from receipt of goods. No liability is accepted for conditions of use or storage within the customer’s home after delivery which may affect the product in any way.
All copyright, design rights and other intellectual property rights in our designs and products (including the text and design of this website), are owned by or licensed to Jo Gallant. Any use, printing or copying of materials on this website, other than in the course of browsing, selecting items and ordering from it, is strictly prohibited. Framing of this website is not permitted.
Any contract created as a result of using this website shall be governed by and construed in accordance with the law of Scotland.